WARRANTY & REPAIRS
Abel® products carry a lifetime warranty that covers the repair or replacement of parts due to defect in material or workmanship.
*Our warranty is valid for the original owner only, i.e., it is not transferable and is in effect only for products purchased through an Authorized Abel Dealer. Abel will determine if the product is covered under this warranty due to faulty material or workmanship. Parts for older or discontinued models may be replaced with parts for current models. Colors may vary between original and replacement parts. eBay® and any other similar auction or discount arenas do not carry any warranty.
For repairs not covered by the warranty, a quote will be provided upon request for approval before proceeding with any repair(s).
For repairs, cleaning or service please download the Product Service Form and send your Abel product to:Abel Automatics, Inc. Attn: Warranty & Repairs 11 Ponderosa Court Montrose, CO 81401
NOTE: Please follow the directions on the form. Your Abel® product is carefully inspected, one at a time, by an expert. All product service fees go towards product inspection, diagnosis of components, cleaning, lubing, and returning to factory specifications. Return ground shipping via UPS® or FedEX® is also included.
Normal turnaround time is 2-3 weeks from receipt. Upon receipt, Abel will inspect your reel and determine whether your case qualifies under our warranty. For repairs not covered by the warranty, a quote will be provided for approval before proceeding with any repair(s).
AM I COVERED UNDER WARRANTY?
We get this question often. Our products are designed to be utilized in the harshest conditions on the planet. We stand behind them 100%. A reel that’s structurally compromised after flying off of an unsecured roof rack at 70 MPH is not covered by warranty, neither is damage from falling out of your boat, or being pitched off a cliff. Rest assured that we will still work out a fair plan with you to get you back on the water with your Abel® products when unforeseen events cause unusual issues.